"To provide clients
with a cost effective and efficient service -
with real choice of insurance alternatives"
What Are Our Strategies To Achieve & Maintain The Philosophy?
Our key strategy is to build on our product and market
knowledge in light of our past successes.
The strategy
to achieve this is based on three (3) key principles:-
- Specialising in Products & Services: By specialising in a limited number of market sectors such as commercial insurances including business insurance and public liability we have been able to streamline the cost and administration for clients thus, reducing our operating costs and client charges.
- Offering Clients Choices: A
majority of insurance risk in Australia & New Zealand
is underwritten by just a handful of insurance companies
so, our strategy has been to source alternative insurance
products and companies to give clients a better choice
and competitive edge. We plan to capitalize on our
independence and continue to develop the choice for
alternative insurance services for our clients in
concert with traditional insurance products.
- Assisting with Claims Administration:Our
clients expect their claims to be administered and
paid quickly with a minimum of fuss. It is part of
our service to help clients with their claims administration
including the paper work to help alleviate any unnecessary
delay.
What Do We Plan To Deliver To Our Customers?
We want to be known as the best business insurance and
public liability broker in Australia, providing excellent
customer service and real insurance solutions. We believe
we will grow faster and perform better if the way we
do business is in line with what our clients expect of
us.
What Do We Want To Be Recognized For?
We want to be known as the best business insurance and
public liability broker in Australia, providing excellent
customer service and real insurance solutions. We believe
we will grow faster and perform better if the way we do
business is in line with what our clients expect of us.
The Future
Our desire to grow the business based on these strategies
is an exiting prospect.We believe we will grow faster
and perform better if we perform in line with what our
clients expect of us. The focus now is picking
out areas we want to be in and being at the top of the
market in those areas.
